Welcome to M-Technology (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (“POPIA”) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.
1. Information We Collect
We may collect the following personal information from you:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company details (if applicable)
- Payment information
- IP address and browser information
- Order history and customer support communications
We only collect information necessary to provide our products and services to you.
2. How We Collect Information
Your information may be collected when you:
- Place an order on our website
- Contact us through forms or email
- Subscribe to newsletters or promotions
- Create an account
- Browse our website using cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and services
- Send order updates and important notifications
- Prevent fraud and maintain website security
- Comply with legal and tax obligations
- Send marketing communications (only if you opt in)
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
- Payment gateways
- Courier and shipping providers
- Website hosting providers
- IT and technical support services
- Legal or regulatory authorities where required by law
All third parties are required to keep your information secure and confidential.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyse website traffic
- Assist with marketing and advertising
You may disable cookies in your browser settings, although some website features may not function properly.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorized access
- Misuse
- Disclosure
- Alteration or destruction
While we strive to protect your information, no online system can be guaranteed completely secure.
7. Your Rights
Under South African privacy laws, you have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to processing of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa
8. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
M-Technology
Email: support@m-technology.co.za
Website: www.m-technology.co.za
By using our website, you consent to the terms of this Privacy Policy.